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Who we are

Our website address is: https://travconnex.com

Privacy Policy for TravConnex – Travel Concierge Services for Cartagena, Colombia

1. Introduction

  • Travconnex is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you engage our travel concierge services for Cartagena, Colombia.

2. Information We Collect

  • When you use our services, we may collect the following types of personal information:
    • Contact Information: Names, email addresses, phone numbers, and mailing addresses.
    • Travel Details: Passport information, travel itineraries, preferences, and special requests.
    • Payment Information: Credit card details, billing information, and payment history.
    • Communication: Records of your correspondence with us, including emails and phone calls.
    • Other Information: Information provided voluntarily in surveys, feedback forms, or during interactions with our website.

3. How We Use Your Information

  • We use your personal information for the following purposes:
    • To provide and manage our travel concierge services, including booking flights, accommodations, tours, and transportation.
    • To communicate with you regarding your travel arrangements, updates, and special offers.
    • To process payments and handle billing-related matters.
    • To personalize and enhance your experience with our services.
    • To comply with legal and regulatory requirements.

4. Sharing Your Information

  • We may share your personal information with the following parties:
    • Third-party service providers: We may share your information with service providers such as airlines, hotels, and tour operators to facilitate your travel arrangements.
    • Legal and regulatory authorities: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
    • Business transfers: In the event of a merger, acquisition, or sale of all or part of our company, your information may be transferred to the acquiring entity.

5. Data Security

  • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

6. Your Choices and Rights

  • You have the right to:
    • Access and review your personal information.
    • Correct inaccuracies in your personal information.
    • Request the deletion of your personal information.
    • Object to the processing of your personal information.
  • To exercise these rights or make inquiries about your personal information, please contact us at info@travconnex.com.

7. Changes to this Privacy Policy

  • We reserve the right to update and amend this privacy policy as needed. Any changes will be posted on our website, and the updated policy will apply to information collected after the effective date of the revision.

8. Contact Us

  • If you have questions or concerns about our privacy practices or this privacy policy, please contact us at info@travconnex.com .

By engaging the services of Travconnex, you acknowledge that you have read, understood, and agreed to this privacy policy.